The purpose of the
e-Participation Policy is to outline the necessary rules and regulations to
state the use of e-Participation tools, explain the procedures and
responsibilities resulting of its use as a recognized reference to managing all
aspects of e-participation accurately in a manner that ensures achieving its
objectives. In addition to specifying the regulations of the articles posted on
social media sites and the website, it shall adhere to applicable federal and
local laws, regulations and policies to ensure that all published information
and content are general data, as stated in the Council of Ministers Resolution
No. (21 of 2013) regarding taking all precautions to guarantee the safety of
their data and IT assets and the continuity of service of the ministry
First: Our Commitment towards you
- We will always address
you with respect and friendliness.
- We will communicate with
you through helpful staff who has the knowledge, understands your needs and can
answer your inquiries.
- We will respond to your
inquiries in a timely manner.
- We will provide you with
accurate information and procedures for proper service.
- We will be present to
communicate with you in the time and across the channels and sites that are
most suitable for you.
- We will welcome your
comments and suggestions to be partners with you in the development of our
Second: What we are hoping to find when communicating with you:
- Appreciation of the
efforts of our employees serving you and dealing with them with mutual respect.
- Do not ask or discuss
- Commitment to proper
conduct and laws.
- Do not post comments
that contain inappropriate language or violate the privacy of others or abuse
- Do not post any comments
that breach security.
- Do not post any
information or comments that violate intellectual property rights of others or
disclose confidential information.
IA welcomes all participations and
contributions, meanwhile all participations are subjected to audit and review.
Participations that contain one or more of the
following features or content shall be rejected and removed. IA reserves the right not to give reasons or
justifications for such action:
-Represents a threat to security.
-Includes inappropriate language.
-Violates the privacy of others or offensive.
-Violates local laws.
-Indecent, obscene or defamatory.
-Includes unwanted messages or promotes any trade.
-May be interpreted as prejudiced or harmful
to any section of the society on the basis of race, colour, nationality,
religion or status ... etc.
-Includes collective or political discussions.
-Contains a breach of intellectual property rights